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Monitoring & Insights

See exactly what AI tells travellers about your hotel

Purpose-built software that measures the AI metrics that matter in travel. We set it up with you on a call, and our team is there after.

What ChatGPT told a traveller

The metrics that matter in travel

Six numbers that show whether AI is sending you guests

Built for hotels, so they measure what a hotel cares about: being named, being described well, and getting the booking direct.

  1. 01Visibility scoreHow often AI names youHow often your hotel appears in AI travel answers. It drives awareness, bookings and revenue.
  2. 02Direct citationsHow often it links to youThe share of answers that cite your own website, not an OTA or a third party.
  3. 03Content impactWhat your content is worthHow much each page you publish moves your visibility in AI answers.
  4. 04AI NPSHow warmly AI describes youWhether AI calls you a must stay, a fair option or one to skip, as one score.
  5. 05Rank in comp setWho AI names firstWhere you sit against the hotels you compete with, model by model.
  6. 06OTA bypassHow often guests skip the OTAThe share of AI answers that send travellers to book with you directly.

Live visibility dashboard

Track your hotel across every major AI platform

See exactly when, where and how ChatGPT, Perplexity and Gemini talk about your property, all in one place.

Checked twice a month, so you see the trend, not the noise.

Last 6 months

Why monitor

What are the immediate benefits of monitoring?

Six things you can act on from your first report.

Visibility by topic

01

Visibility gaps

See your visibility gaps, and shape your marketing around them

Knowing where you’re missing, and what travellers are asking AI, lets you focus your content spend. Results come faster, and you save time and budget.

Recent content impact

02

Content impact

Know whether your content is landing with its biggest reader: AI

Don’t guess whether your content works in AI. Visaible measures the visibility and citations your paid, earned, shared and owned content brings in. Monitoring finds the gaps, and execution closes them.

Brand insight

03

Brand insight

What AI says about you, and the sources shaping it

See how AI describes your hotel, and the sources behind the answer. AI draws on a wide mix of content, including sources that never make page one of Google.

OTA bypass

04

Direct bookings

Maximise direct bookings

Make sure AI picks up the right information about your hotel, so it sends travellers past the OTAs and straight to your website.

See an example

Example

A hotel shown without its photo

In some AI models, hotels appear without key details like a preview image, losing bookings to competitors that show up complete.

“I want to surprise my partner with a romantic weekend getaway within a few hours of Sydney”

Beach & Nature Getaways

No image available

Luxury Coastal Resort

4.4 (616)

Contemporary coastal escape south of Sydney (about 3 hours’ drive). Stylish suites, rooftop pool, near golden beaches.

Mountain Retreat

4.9 (13)

Secluded nature retreat in the Blue Mountains (2.5 hours’ drive). Ultra-luxe lodges, spa, horse-riding, stargazing.

Beachfront Hotel

3.9 (3,072)

Waterfront hotel, famous for white-sand beaches and sunsets. Lots of dining and nature experiences, 3 hours from Sydney.

Accuracy

05

Accuracy

Stop AI mistakes from costing you real bookings

It only takes AI to miss an amenity or get a fact wrong to lose a booking. Monitoring catches it, and shows you which AI is saying it.

See an example

Example

A wedding venue capped at 18 guests

A real example: by monitoring AI with Visaible, a luxury villa found Perplexity giving the wrong wedding capacity, and likely costing it bookings.

Critical misinformation detected

When asked about wedding venues, Perplexity said the property holds “up to 18 guests”. Its real wedding capacity is far higher, so wedding planners were being sent to competitors.

Perplexity, answering a wedding query

“A private oceanside estate for up to 18 guests…”

18

Guest limit in AI answers

500+

Actual guest limit

Lost

High-value wedding bookings

Leaderboard

06

Competitive benchmarking

Where you rank against your comp set

See how your hotel performs against its competitors, on every major AI platform in your market.

See an example

Example

An AI visibility and sentiment leaderboard

How a hotel stacks up against its comp set for romantic getaways.

Romantic getaways leaderboard

RankHotelVisibilitySentimentTrend
1Coastal Haven Resort87%92%+5%
2Your HotelYou78%85%+3%
3Harbor View Hotel72%79%-2%
4Seaside Boutique68%81%+1%
5Bay Resort & Spa64%76%-4%

2nd of 5

Market position

−9%

Gap to #1

+6%

Lead over #3

Case study: Auno Group

Up to nine times the AI visibility

How monitoring showed one hotel group where to focus, and what it was worth.

Monitoring showed the group where AI was overlooking them. About 15 AI-optimised articles later, all three hotels were cited across ChatGPT, Perplexity and Gemini.

Auno Group

3 boutique hotels in Ho Chi Minh City

The entrance of Amanaki Saigon at dusk

Case study

Anima Saigon

9x

AI visibility, six weeks in

Amanaki Saigon

5x

AI visibility, six weeks in

Amanaki Thao Dien

3x

AI visibility, six weeks in

Articles published

~15

Written for AI, across the three hotels

Monitoring questions

Can’t find what you need? Email us at hello@visaible.ai.

AI models are highly dynamic and constantly evolving. Here's why continuous monitoring is essential:

  1. New content (including from competitors) is published across the internet daily, which directly impacts how AI models answer questions about your hotel.
  2. AI responses are probabilistic - which means the same question can generate different AI answers even at the exact same time. Ongoing monitoring is critical to distinguish genuine trends from random noise.
  3. AI algorithms are frequently updated, which can impact what AI looks for when retrieving content. Regular monitoring ensures you keep up with these changes and maintain optimal visibility.

Start collecting the AI intelligence that wins bookings

Monitoring from US$250 a month, Optimisation from US$50. Monitoring includes a setup call and a dedicated support team.

Visaible

How would you like to get started?

Pick whichever suits you. You can switch at any time.

Start nowSet up your hotel on the platform straight away.Go to the platform